Warranty Policy

Coverage

Ceramic coating is warranted for 3 years; paint protection film for 5 years, against peeling, cracking, bubbling, or yellowing under normal use.

Conditions

• Service must be performed by quilldrit.com LLC or authorized partners.
• Customer must follow maintenance instructions, including regular washing with pH-neutral products.
• Warranty is non-transferable and applies to the original vehicle owner.

Exclusions

• Damage from accidents, misuse, neglect, or improper washing.
• Pre-existing paint defects or damage not caused by our service.
• Normal wear and tear, or environmental damage (e.g., acid rain, bird droppings).
• Alterations or repairs by unauthorized third parties.

Maintenance Requirements

Wash every two weeks with pH-neutral shampoo, avoid brush car washes, and apply maintenance spray every six months.

Making a Claim

Contact us at contact@quilldrit.com or +380 661 814 2657. Provide proof of purchase, photos, and a description. We respond within 10 business days.

Dispute Resolution

If unsatisfied, you may contact the State Service of Ukraine for Food Safety and Consumer Protection. This warranty does not affect your statutory rights under the Law of Ukraine "On Consumer Rights Protection" No. 1023-XII dated 12 May 1991.

Legal Framework

• Law of Ukraine "On Consumer Rights Protection" No. 1023-XII dated 12 May 1991
• Law of Ukraine "On Electronic Commerce" No. 675-VIII dated 3 September 2015
• Law of Ukraine "On Personal Data Protection" No. 3153-IX dated 20 October 2022
• Law of Ukraine "On Advertising" No. 270/96-VR dated 3 July 1996
• Law of Ukraine "On Ensuring the Functioning of Ukrainian as the State Language" No. 2704-VIII dated 25 April 2019

This policy is provided in English. A Ukrainian version is available on our website; in case of discrepancy, the Ukrainian version prevails.